Recommendations

The recommendations come from industry leaders representing various services sub-sectors. They identified 72 recommendations under three key pillars. The Action Plan organises the recommendations under five strategic outcomes that reflect the broader interests of Australia’s services sector.
Industry
recommendations
Description
Government response
Related Action/s
17D

Increase awareness among creative industries of Austrade’s global landing pads to support innovation in exports.

Agreed
17E

Government to implement fit for purpose capital injection to support digital transformation in services.

Agreed-in-principle
17F

The Government should extend grant limits and raise the revenue threshold of the Export Markets Development Grant (EMDG) scheme to support established firms enter new and challenging markets overseas.

Not agreed
17G

Consider whether Export Finance Australia’s role linking Australian suppliers to projects it finances could be further enhanced and optimised to create more opportunities for Australian firms.

Agreed
18A

Support the removal of unintended barriers to services by continuing the arrangement that allow Australians to access Medicare-subsidised telehealth services past September 2020.

Agreed
18B

The Australian Government to prioritise broad-based reform of the Medicare Benefits Schedule (MBS) to remove barriers to delivering health services through digital and connected platforms.

Agreed-in-principle
18C

Establish a regulatory sandbox that allows health services firms to offer low-risk health services and digital tools to controlled markets; providing an early market test for safety, efficacy, economics and enabling pre-market surveillance for regulators.

Not agreed
18D

Australian Government to work with universities, research institutions, the health sector and State and Territory Governments to establish a new ‘health innovation hub’ in a number of physical locations to attract investment and boost collaboration and innovation.

Noted
18E

Australian Government to facilitate access for health services to capacity building funds through the Australian Aid Program and other international funding streams.

Agreed-in-principle
19A

Government supports accelerators, incubators and other cluster development initiatives for services sectors, including in regional centres.

Agreed
19C

Government support industry develop tools to manage added liability from higher risks associated with digital rather than face-to-face transactions.

Agreed-in-principle